Snorkel the Whitsundays

Important information

• Booking Conditions and Cancellation Policy

  All tours are subject to minimum numbers, weather conditions, operational requirements, and other unforeseen circumstances, and so may be cancelled or amended at the discretion of the operator.

  Depending on weather and sea conditions, marine mammal activity, operational requirements, or other unforeseen circumstances beyond our control, we reserve the right to alter or cancel the cruise route or destination to ensure guest safety, comfort, and the best possible experience on the day. Times may also need to be changed due to tidal changes.

  Once a tour has commenced, no refunds or partial refunds will be provided for itinerary changes, delays, interruptions, or shortened experiences resulting from weather, wildlife activity, guest safety, medical situations, operational requirements, or other unforeseen circumstances beyond our control.

  • Cancel 48 hours prior to the cruise timing - no fee.
  • Cancel between 24 & 48 hours prior to the cruise timing - 50% fee.
  • Cancel within 24 hours prior to the cruise timing - 100% fee.
  • In the event that we cancel due to weather conditions the guest will be offered a full refund or an alternative day.

   The company will offer alternative days or refunds in the event of cancellations.

• Before you go

  Swimming ability
  Guests must be able to swim to participate. Flotation devices are available and crew provide in-water assistance.

  Your vessel
  Purpose-built dive and snorkel vessel with a hydraulically lowered rear platform, air conditioning, lounge-style seating and bathroom facilities.

  Children
  Recommended for children aged 5+. Children under 5 are welcome onboard, however participation restrictions apply.

  Snorkelling locations
  Locations are selected on the day based on weather, tides and conditions to provide the best possible experience.